PRIVACY POLICY

Last Updated:Ā 6th March 2026

STRIDESKILLSĀ PTE. LTD. ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the Singapore Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR).

1. DATA WE COLLECT

We collect information that you provide directly to us when you enroll in our course or join our community:

  • Identity Data: Name, username.

  • Contact Data: Email address, billing address.

  • Financial Data: Payment card details (processed securely via third-party processors like Stripe/PayPal; we do not store full card numbers).

  • Technical Data: IP address, browser type, and usage data via cookies.

2. LEGAL BASIS FOR PROCESSING (GDPR Requirement)

Under GDPR, we must have a "lawful basis" for processing your data. We rely on:

  • Contractual Necessity: To provide the course and community access you purchased.

  • Consent: For marketing emails (which you can withdraw at any time).

  • Legitimate Interests: To improve our course content and secure our website.

3. HOW WE USE YOUR DATA

We use your data to:

  • Manage your account and provide course materials.

  • Facilitate community interactions.

  • Process payments and prevent fraud.

  • Send you updates or marketing (only if youā€™ve opted in).

4. DATA SHARING AND TRANSFERS

We do not sell your data. We share data only with trusted service providers (e.g., Kajabi, Stripe, Google Analytics).

  • International Transfers: As we are based in Singapore, your data will be transferred and stored outside the EU/EEA. We ensure "appropriate safeguards" are in place (such as Standard Contractual Clauses) to protect your data according to EU standards.

5. DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

6. YOUR RIGHTS (EU & Singapore)

Depending on your location, you have the following rights:

  • Access & Correction: Request a copy of your data or fix inaccuracies.

  • Erasure ("Right to be Forgotten"): Request that we delete your personal data (GDPR specific).

  • Withdraw Consent: Unsubscribe from marketing at any time.

  • Data Portability: Request your data in a structured, machine-readable format.

  • Object to Processing: Object to our use of your data for legitimate interests.

7. DATA PROTECTION OFFICER (DPO)

In compliance with the PDPA, we have appointed a Data Protection Officer. For any questions or to exercise your rights, contact: DPO Name: [Your Name or Appointee] Email: [Your Business Email]

8. COOKIES

We use cookies to enhance your experience. You can set your browser to refuse cookies, but some parts of the course platform may not function properly.